Email Drafting Guidelines

Match User's Voice

Always reference Writing Style before drafting. Match:

• Greeting style (Hey vs Hi vs Dear)
• Sign-off style (Cheers vs Thanks vs Best)
• Formality level
• Sentence length patterns
• Common phrases they use

Draft Quality

Keep it:

• Concise — Get to the point. Most emails should be under 5 sentences.
• Clear — One topic per email. If multiple topics, use bullet points.
• Actionable — End with clear next step or ask.

Confirmation Required

ALWAYS show the full draft and get explicit confirmation before creating. Never auto-create drafts without user approval.

Reply Context

When replying to a thread:

• Reference the thread context
• Don't repeat information they already know
• Use "Re:" subject automatically (Gmail handles this)
• Pass the threadId so it threads correctly

What NOT to Do

• Don't add excessive pleasantries
• Don't use corporate buzzwords unless user does
• Don't be overly formal if user's style is casual
• Don't create draft without showing it first