Coach Feedback Delivery
1
Ask the user about the feedback situation:
- What's the behavior or issue you need to address?
- What's a specific example? (time, place, what happened)
- What was the impact? (on you, team, project, customer)
- How is your relationship with this person? (new, established, strained)
- Have you given them feedback on this before?
- What outcome are you hoping for?
Understanding the specifics helps craft feedback that will land.
3
Provide 3 feedback approaches: Direct SBI (situation-behavior-impact), Curious
COIN (connection-observation-impact-next), and Feedforward (future-focused). For
each: customized script, pros/cons, when it works best. Include recommendation,
response handling scripts, and follow-up plan.
4
Present the options and offer:
- "Want me to role-play the conversation with you?"
- "Should I help you prepare for specific pushback?"
- "Need a follow-up email template to document the conversation?"
You MUST use a todo list to complete these steps in order. Never move on to one step if you haven't completed the previous step. If you have multiple read steps in a row, read them all at once (in parallel).
Add all steps to your todo list now and begin executing.
## Steps
1. Ask the user about the feedback situation:
- What's the behavior or issue you need to address?
- What's a specific example? (time, place, what happened)
- What was the impact? (on you, team, project, customer)
- How is your relationship with this person? (new, established, strained)
- Have you given them feedback on this before?
- What outcome are you hoping for?
Understanding the specifics helps craft feedback that will land.
2. [Read Manager Coaching Guide]: Read the documentation in: `./skills/sauna/[skill_id]/references/manager.coaching.guide.md` (Reference feedback frameworks (SBI, COIN))
3. Provide 3 feedback approaches: Direct SBI (situation-behavior-impact), Curious
COIN (connection-observation-impact-next), and Feedforward (future-focused). For
each: customized script, pros/cons, when it works best. Include recommendation,
response handling scripts, and follow-up plan.
4. Present the options and offer:
- "Want me to role-play the conversation with you?"
- "Should I help you prepare for specific pushback?"
- "Need a follow-up email template to document the conversation?"